A few years ago, I would’ve rolled my eyes at what I’m about to say. Back then, when people claimed Social Security wouldn’t be there for them, I’d dismiss it as conspiracy talk. “The government will patch it,” I thought. “This is just fear-mongering.” But recently, I’ve been seeing things differ...

We’ve been exploring thinking frameworks like root cause analysis, inversion, systems thinking, and more in recent posts. Now, let’s pull it all together and apply these tools to something bigger:The strange patterns happening around us that affect what we buy, how we live, and what we’re allowed...

There’s one question that’s guided me through just about every tough situation in business and life: “Why?” It’s simple. It’s uncomfortable. And it’s powerful. It’s also the backbone of one of the most useful problem-solving tools you’ll ever learn: Root Cause Analysis (RCA). If you’ve ever fixed...